Privacy Policy
Last updated: January 2025
At Echoes in Ink, your privacy matters. This policy explains how we collect, use, and protect your personal information when you use our website and services.
We aim to be clear and respectful with your data — just as we are with your stories.
1. Information We Collect
We collect only the information needed to provide our services effectively. This may include:
- Your name and contact details (such as email address)
- Account information you provide when signing up
- Content you upload (photos, videos, text, audio)
- Payment-related information (processed securely by third-party payment providers)
- Basic technical data (such as browser type or device information)
We do not collect unnecessary personal information.
2. How We Use Your Information
We use your information to:
- Create and manage your Echoes in Ink account
- Process payments and confirm transactions
- Curate and design your story content
- Communicate with you about your project or our services
- Improve the functionality and experience of our platform
Your content and data are used only for the purpose of delivering the services you request.
3. Payments
All payments are processed through trusted third-party payment providers. Echoes in Ink does not store your card or banking details.
Payment providers may collect and process your information according to their own privacy policies.
4. Content & Ownership
You retain ownership of the content you upload.
By using Echoes in Ink, you give us permission to store, process, and edit your content solely to create your story, digital experience, or printed book.
We will never sell or reuse your content for unrelated purposes.
5. Sharing Your Information
We do not sell your personal information.
We may share limited information only when necessary:
- With service providers who help us operate the platform (such as hosting, printing, or AI services)
- When required by law
All partners are expected to handle your data responsibly.
6. Data Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.
While no system can guarantee absolute security, we use modern tools and trusted platforms to safeguard your data.
7. Your Choices
You may:
- Request access to the personal information we hold about you
- Ask us to update or correct your information
- Request deletion of your account or content, subject to legal or operational requirements
To do so, please contact us using the details below.
8. Cookies & Analytics
Our website may use cookies or similar technologies to improve performance and understand how visitors use the site.
You can control cookie preferences through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page. Continued use of our services means you accept the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
We're always happy to explain how things work.